Feedback

Near the conclusion of each seminar we hand out a survey for us to get feedback.  I have to say that overall the feedback we have received has been very positive and helpful as we continue to develop our seminars into an experience that equips people to be able to serve better in their churches.  But even as I read the feedback, it can be easy to get defensive when there is a “negative” comment.  I’m not talking about that rare individual that is just a negative person throughout an event and then leaves a not so surprising feedback that is negative and reflects that they did not understand the point of the training.  I am referring to those people that actually have good intentions with their honest feedback.

If I get defensive in my review of the feedback, then I might miss out on the opportunity to rethink and modify how something is presented.  I have to realize that if I don’t get feedback then I am just assuming that what I am doing is working.  In the field of church security, it is not a stationary target that I can consistently hit.  I have to constantly be growing, learning, observing and then presenting to others how to do this church security ministry well. 
So, lets take that same thought down to the church level of training.  Let’s start at the top with the person that has either volunteered, was voluntold, or by default of their position on staff have found themselves in that leadership role over a security team.

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