I think that sometimes we forget how important good and constructive communication is in our relationships. How we communicate is just as important as what we are communicating. When we think of relationships, what may come to mind is your spouse, kids, parents, co-workers, etc. But in a ministry setting, communication to establish a relationship with someone starts at the door or even in the parking lot. How many times have you seen someone that just seems a little out of place in or around your ministry? I encounter many ministries that have a policy of just observing from a distance. I believe Safety and Security best happens when we engage those that are coming to our ministry. Showing that someone is aware that they are there and care about them. "Can I help you find something?" "Is everything okay; you seem lost." or whatever is fitting for the situation. This gives the Safety and Security person, trained staff member, etc. an opportunity to assess what might be going on with that person while communicating that you care about this person. You can usually tell if there has been some drinking going on. Maybe their skin or eyes indicate a drug habit. Are they wearing clothing that is out of place for the season.
Jesus calls the hurting and wounded to come to Him for healing. That may be the very thing these people need. Be ever so vigilant, don't work alone, get the necessary training to do your ministry well, and usher these people with a welcoming smile. Nehemiah gives us a great example of doing the work of the Lord while they still had one hand on their sword.
Take a look at how you do ministry and if you need assistance in assessing what your ministry is doing or training on how to be better prepared, CorrValues is able to provide assistance in a variety of ways to fit the culture of your ministry.
Write something about yourself. No need to be fancy, just an overview.