Change is a universal, across history, location and organizations. It is the subject of endless – and sometimes truthful – clichés: “The only constant is change.” “Adapt, overcome, improvise and survive.” “People don’t like change.” “The best laid plans of mice and men oft time go astray.”
However, nowadays so many dynamics drive change that both the extent and speed of change accelerates constantly: technology, globalization, geopolitics, climate change, and innovation…. A body of research and best practices to plan, communicate, implement and sustain organizational change has grown into a discipline of its own in the past several decades. All change creates downturns in performance/outputs, quality and impacts organizational morale. Well-done change processes minimize these impacts through careful planning, over-communication and committed leadership. |
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